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ProScan: Official Software Thread
N1SQB
Member
have you read my posts comlpletely? I AM doing that. It is in MASS STORAGE mode that the scanner stops communicating and the program will not read from/write to the scanner....
eddie8965
Member
Yes sir,That solved my problem,thanks !!Try 19.7.1 (from the website, not in app update) and see if that fixes it.
ProScan: - Official Software Thread
I don't see a "Ports (COM & LPT)" category in your screenshot. Check your computer. Thats what I just said. " as it goes into USB mass storage mode, you hear the sound of it disconnecting from the computer, reconnecting, then the LPT Commports disappears from device manager. ". That is what...forums.radioreference.com
Does the scanner display show "USB Mass Storage"? What type of scanner? Are you seeing an error message? Didn't you swap out cables before when you thought that had something to do with the Sentinel server down? If so, can you put back in the original cable.
So the screen on the scanner says it's in mass storage mode but it won't read/write?
Sounds like a cable issue. Remember you can always read/write direct to the SD card with the card inserted into a simple card reader connected to the computer. That's how I update my mobile scanner(s) 99% of the time...no cable needed.
But, yes, cable should work as well. If you've changed cables or something then switch back.
I can assure you that no one is trying to be difficutl but, to be frank, some of your posts have been confusing and led us (or at least me) to believe you were trying to do it backwards (i.e. read/write while in serial mode instead of MSM). Sorry if I/we have misunderstood. Could be that your question would be better in the Uniden Technical subforum, however, too.
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N1SQB, Are you trying to get the scanner display on your computer or read/write the favorites from/to your computer? You can do both but not at the same time. When the scanner is in Mass Storage mode (non Serial Port mode) then you should be able to read/write the favorites to/from your scanner. When the scanner is in Serial Port mode (non Mass Storage mode) then you should be able to get the scanner display on your computer.
If you can answer my questions, that would be great so we can help and we we can take it one step at a time.
What type of scanner are you using?
Are you trying to get the scanner display on your computer or read/write the favorites from/to your scanner?
If you can answer my questions, that would be great so we can help and we we can take it one step at a time.
What type of scanner are you using?
Are you trying to get the scanner display on your computer or read/write the favorites from/to your scanner?
This is why it's difficult to give specific help...this sentence of yours creates the reaction from me of "good, that's what happens when in MSM...you want it to stop showing on the screen/being controllable by ProScan when in MSM!"
But I'm not there with you so I don't know exactly what's happening. It sounds like you're switching to MSM and then when it disappears from the screen on ProScan you think it isn't working...yet, it is. Then you Scanner Write and the window pops up and shows the scanner selected.
If it is not doing this then it's likely a connection issue and unrelated to ProScan itself. If it was a ProScan issue then all of us, or at least many others, would be having the same issue. We can still try to help, just need more details.
Please follow-up with an answer to the questions ProScan asked above and give more details...as what I quoted still doesn't sound like an issue unless you mean something different than what was said (i.e. I don't know what to read between the lines). I understand it's sometimes difficult to convey what's happening on the screen or on the scanner into words in a post but give it a try. Step by step or something.
N1SQB
Member
I understand how the software works. I was trying to read from then later write to the scanner. I think I have it solved though. I cleared all the USB ports, then plugged the scanner into a different USB port after moving some other items around, and now it is working. Not sure if it was a port issue or what but it is working.
Thanks for the update.
Sometimes Windows can do funky things and 'lose its mind' for a bit, so to speak. From your update, sounds like it had a hang-up with the USB port for some reason. Glad to hear it's sorted!
N1SQB
Member
Thank you for your help. I have one question, maybe it was me, but I thought in past versions of the software, the virtual screen mimicked the exact colors that the scanner has, in this case, the SDS200. I'm asking because when it boots up, the software shows one solid color on the display, not a copy of what the scanner is set to. Is this supposed to happen? Here is what I mean. ( see pics) I know the color is changeable, that is not the issue. It's the screen being one solid color instead of the colors on the scanner screen. No big deal but I am curious if there is a reason for this.
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That's normal when the scanner boots up (or is in menu mode) because the Sentinel profile colors only defines "Simple Conventional", "Simple Trunk, Detail Conventional", etc. modes and not boot or menu colors. Never in past versions did it do that.
{edit} If the scanner is in a mode that is not defines in the Sentinel profile then the colors will come from the Options - General - "Display Fore Color" & "Display Back Color"
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N1SQB
Member
oh ok. So there's no way then to boot up in detailed trunk mode which is what my screen is set to. Ok got it. Maybe something to think about for future updates? It wold be nice.
I see now. On the instance that is showing one color, go to the Options -> Scanner Specific tab then click the "Sentinel profile.cfg File Location" button then choose the location of the Sentinel profile using, then click the OK button.
Folks,
I'm trying to decide on the next major feature, and suggestions to do next. I have an email list but I think I want to start fresh so I'm going to delete all the existing suggestions I have.
If you have a suggestion, post it here or email me in a new thread. Please keep it to the point and make it so I can understand it easily. I may do the easier ones first or the ones that will benefit more users, and of course, the ones that I like. I probably am not going to respond to every suggestion. Thanks
I'm trying to decide on the next major feature, and suggestions to do next. I have an email list but I think I want to start fresh so I'm going to delete all the existing suggestions I have.
If you have a suggestion, post it here or email me in a new thread. Please keep it to the point and make it so I can understand it easily. I may do the easier ones first or the ones that will benefit more users, and of course, the ones that I like. I probably am not going to respond to every suggestion. Thanks
N1SQB
Member
Now i'm cookin with gas....LOL Thank you very much...The virtual screen matches exactly to the scanner's screen.
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Just a FYI, since doing the last update, proscan crashes every couple days now. Before the last update, was running fine for months without issues. Something change in new update?
Not that I'm aware of. I'll keep an eye out for others having same problem.
Can you revert back to 19.6 and see if this does it too.
I will mess with it more this week and see before reverting back. Win10 sucks and bet that’s the issue. Never had issues with win7. I’ll let you know.
Personally I think Win 10 and Win 11 are the most stable versions yet. I've seen problems in the past with the graphics deep down in the OS causing problems with video drivers but I haven't seen that recently.
