Hi Bob,
I had my ProScan installed on a desktop. I also had it installed on at least one laptop, maybe two. The desktop went South. I replaced it with a very similar model. I found my user/key info, and proceeded to download/install ProScan ton the new desktop. When I went to activate the software, I am given three choices, Buy, OK, and Enter Key. I select Enter Key, and am told I have used up all my allowed downloads (3?). I try Buy, and am told
Registration Name Taken - Choose Another
Buy more licences is fine, but not sure how I should proceed?